- Certified electronic capture
- ORI verified before capture
- Image quality checked on site
- Same-day submission
- Same or next-day slots
- Reprints free if rejected
FDLE-approved electronic fingerprinting for West Palm Beach — captured and transmitted in one visit, with your ORI verified before you make the trip.
Live Scan is the method, not the requirement. It means your fingerprints are captured electronically on a certified scanner and transmitted straight to the Florida Department of Law Enforcement, rather than rolled in ink and mailed. Almost every Florida agency that screens applicants now expects submissions this way, which is why “go get Live Scan” has become shorthand for the whole process.
What the phrase leaves out is the part that actually determines whether it works: routing. Your results go to whichever agency owns the ORI number your submission is filed under, and that number comes from whoever asked you to be screened. Bring it and everything lands where it should. Arrive without it, or with the wrong one, and the submission goes somewhere nobody is looking — which is the single most common reason people pay to be fingerprinted twice.
Boards across Florida require fingerprint-based screening before a licence is issued, renewed, or reinstated.
Hospitals, nursing homes, home health agencies, and clinics screen staff before a start date is confirmed.
Schools, daycare centres, and youth programmes screen anyone working unsupervised with minors.
Vendors and contractors needing badged access to state or county facilities are screened first.
Home studies require screening for every adult in the household, not only the applicants.
Providers serving people with developmental disabilities screen direct service staff before placement.
Our counter is in West Palm Beach, which makes this the simplest version of the trip for anyone local. West Palm Beach is the county seat, and the address on our door, and the requirement is nearly always the same underneath: fingerprints captured properly, submitted to the right agency, the first time.
We serve clients across West Palm Beach including Downtown, Northwood Village, El Cid, Flamingo Park, Grandview Heights, and SoSo, as well as nearby communities such as Palm Beach, Riviera Beach, and Lake Clarke Shores. Landmarks like Clematis Street, Rosemary Square, and the Norton Museum of Art put us on familiar ground — this is home-turf service, not a mail-order queue.
Being the county seat concentrates a particular kind of demand here. Court-adjacent work, county and municipal hiring, the downtown financial and legal corridor, and the hospital campuses all generate screening requirements, and most of them route through agencies within a few miles of our counter.
The practical advantage for residents is simply proximity. There is no drive to plan around, which matters most when a licensing deadline moves or an employer needs a submission in before a start date. Book a lunch-break slot and the whole thing is done.
We are at 500 S Australian Ave, Suite 600, just off Okeechobee Boulevard, booking Monday to Saturday with same or next-day slots. We also handle live scan fingerprinting for clients in nearby Palm Beach, Riviera Beach, Palm Springs.


People use these two terms as if they were interchangeable and they aren't. Live Scan describes the capture technology — electronic, no ink, transmitted digitally. Level 2 describes the depth of the background check itself: fingerprint-based, covering Florida records through FDLE and national records through the FBI. You get a Level 2 screening by means of a Live Scan capture.
The distinction matters when you're reading a requirement. A form asking for “Live Scan” is telling you the method and assuming you know the rest. A form asking for “Level 2” is telling you the standard and leaving the method to you. Either way you end up in the same chair — but if your form specifies an agency or a statute, that detail decides which ORI we file under, so bring the whole page rather than the one line.
Without the right ORI your results have nowhere to go, and routing cannot be corrected after submission.
A name-based search will not satisfy a fingerprint-based requirement, however recently it was run.
Some agencies want the application on file first so results have a record to attach to.
Most agencies want a result issued within the last six to twelve months. Old is treated the same as none.
The capture itself is the quick part — roughly ten minutes at the scanner, a little longer when a photo or a printed card is involved. Electronic submissions leave our office the same day, so nothing sits waiting on a courier or a weekly batch run.
What happens after that is the agency's clock, not ours. State and federal processing typically returns a result within a few business days, and posting to a board or to the Clearinghouse follows from there. If you are working against a start date or a filing deadline, say so when you book from West Palm Beach and we will tell you honestly whether the timeline is realistic rather than finding out later that it wasn't.
Call or send the request form. We confirm your appointment and verify your ORI on the callback.
Rolled and flat impressions on a certified scanner, with image quality checked as we go.
Transmitted to FDLE electronically before you leave. No envelope and no weekly batch.
FDLE returns results to the agency tied to your ORI, usually within a few business days.
One flat fee, all-in — the state fee, the federal fee, and the AHCA retention fee are already inside it. Nothing is added at your appointment, and we don't charge a separate rolling fee on top.
Need fingerprinting at your office or facility? We bring the equipment to you anywhere in Palm Beach County, Clearinghouse photo included. Call for a quote.
At our office, 500 S Australian Ave, Suite 600, in downtown West Palm Beach just off Okeechobee Boulevard. We're an FDLE-approved Live Scan provider working by appointment, Monday to Friday 9am to 6pm and Saturday noon to 5pm, usually with same or next-day availability. Call (561) 475-4757 and we'll confirm a slot and verify your ORI before you come in.
Live Scan is a method of fingerprinting, not a different thing. It captures your fingerprints electronically on a certified scanner and transmits them digitally, rather than rolling them in ink onto a card. The screening that follows is the same either way — what changes is that electronic capture checks image quality before submission, so it is far less likely to come back rejected.
Ours is a flat $119 for any Florida agency route, all-in. That figure already contains the state fee, the federal fee, and the AHCA retention fee where the route carries one, so nothing is added at your appointment. Fingerprinting costs vary a great deal from state to state, so a figure you have seen quoted elsewhere will not apply in Florida.
If you are in Palm Beach County, we cover all sixteen cities from our downtown West Palm Beach office — typically a fifteen to thirty minute drive. Elsewhere in Florida, FDLE publishes the approved provider list. What matters more than distance is whether the provider verifies your ORI before capturing, because the wrong routing means paying twice regardless of how close they were.
Yes. We work by appointment so nobody waits and every ORI is checked before you drive over. Slots are usually available the same or the next business day — call (561) 475-4757 or send the request form.
A valid government photo ID and your ORI number. A driver's licence is ideal because our reader pulls your details straight off the barcode, which speeds up intake and removes typing errors on your name or date of birth.
It identifies the agency that requested your screening and routes your results to them. Your employer, licensing board, or application packet will have it. If you can't find it, call before you set out from West Palm Beach and we'll usually locate it.
FDLE typically returns results to the requesting agency within a few business days. Results go to the agency rather than to you — that's how the statute is written, so follow up with them rather than with us.
The state agency that processes Live Scan submissions.
FDLE Applicant FingerprintingState guidance for applicants and providers.
FBI Criminal Justice Information ServicesWhere the national portion of a Level 2 check is run.
Florida Apostille & FDLE Check ApostilleIf your FDLE check needs an apostille for use abroad.
One flat fee, all-in, for every Florida agency route.
What to bringThe short checklist that prevents a wasted trip.
ORI number guideWhat an ORI is and where to find yours.
Level 1 vs Level 2Which one your form is actually asking for.
Same or next-day slots, Monday to Saturday — call and we'll confirm a time and verify your ORI first. Companies in West Palm Beach can be handled on site by special request.